Adam Torres and Sam Smith discuss leveraging customer success.
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Show Notes:
Linode has a unique approach to leveraging Customer Success to improve customer experience and outcomes. In this episode, Adam Torres and Sam Smith, Senior Customer Success Specialist at Linode, explore some of functions of Customer Success and what business owners should know.
About Sam Smith
Senior Customer Success Specialist at Linode. He’s responsible for pursuing and maintaining close business relationships with Linode’s largest partners and clients. Check out his (WIP) CS blog at www.smithsamuel.com
About Linode
Linode accelerates innovation by making cloud computing simple, accessible and affordable to all. Founded in 2003, Linode helped pioneer the cloud computing industry and is today the largest independent open cloud provider in the world. Headquartered in Philadelphia’s Old City, the company empowers over 800,000 developers, startups and businesses across its global network of 11 data centers.
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