In this show, Chirag Sagar Presents Is “the Customer is Always Right” Outdated?
Every business comes across an upset client or customer. The “customer is always right” golden rule often results in a financial loss. Here we discuss alternative approaches.
Show Notes:
- Expectations and Alignment is Critical
- Communications with Clients
- Mutual Respect Between Clients
- Client Reviews
Mission Matters Authors Attended:
- Chirag Sagar
- Matt Cook
- Adam Torres
- Jeff Norskog
- Joanna Pineda
- Jacquee Lee
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