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“I think people are afraid of conflict because they think of it as battle, but it doesn’t need to be at all. It’s just people getting along when they care deeply about something. So relying on goodwill and putting in the time and attention really can make such a big difference, and then you build a practice of normalizing disagreement, and it feels okay…”
In this week’s episode, our guest and I delve into the importance of conflict resolution in various workplace settings, common causes of workplace conflicts, and the role of emotional intelligence in resolving conflicts.
Our conversation also explores the challenges of dealing with difficult employees and the necessity of sometimes making tough decisions for the benefit of the organization as a whole.
Finally, we discuss the approach to leadership in navigating conflicts and the importance of mutual respect in resolving workplace issues.
ABOUT OUR GUEST
Liz Kislik is a management consultant and executive coach, and a frequent contributor to Harvard Business Review and Forbes. Her TEDx “Why There’s So Much Conflict at Work and What You Can Do to Fix It” has received more than half a million views. She specializes in developing high performing leaders and workforces, and for 30 years has helped family-run businesses, national nonprofits, and Fortune 500 companies like American Express, Girl Scouts, Staples, Janssen Pharmaceuticals, and Highlights for Children solve their thorniest problems.
Liz’s work has been featured in the Wall Street Journal’s Morning Download, the Washington Post, Business Insider, and Bloomberg Businessweek. Her articles have been included in Harvard Business Press books Guide to Motivating People, Dealing with Difficult People, and Guide to Power and Impact, as well as in Entrepreneur, the European Financial Review, and the Forward.
She is a member of Marshall Goldsmith’s 100 Coaches initiative, which brings together the world’s top coaches and thinkers; has taught at Hofstra University and New York University; and is a frequent podcast guest. She received her BA from Yale University and earned an MBA in Management from NYU.
You can learn more about Liz and her work here…
LinkedIn: https://www.linkedin.com/in/lizkislik
Facebook: https://www.facebook.com/lizkislik
Twitter: https://twitter.com/lizkislik
ABOUT OUR HOST
Ken Eslick is an Entrepreneur, Author, Podcaster, Tony Robbins Trainer, Life Coach, Husband of 35+ Years, and Grandfather. Ken currently spends his time as the President & Founder of The Leaders Lab where he and his team focus on Senior Leadership Acquisition. They get founders the next level C-Suite Leaders they need to go from being an Inc. Magazine 5000 fastest growing company to $100,000,000 + in revenue.
You can learn more about Ken and his team at
Listen to more episodes on Mission Matters:
https://missionmatters.com/author/ken-eslick
