Author: Editorial Staff

Cover Image by John Schnobrich on Unsplash Customers that feel engaged and valued by their chosen company are more likely to remain loyal and continue to purchase products and services, helping to drive growth. Customer engagement also helps build relationships between customers and businesses, creating a sense of trust that can lead to further loyalty. In fact, loyal customers are 23% more likely to buy from a business. If this sounds intriguing, here are four customer engagement strategies to try in 2023. Take customer support to the next level Customer support can engage customers by providing quality services, responding quickly…

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Voice-powered technology might have once sounded far-fetched. But in 2021, it’s become a popular and accepted way to learn and communicate. This could mean big things for your business – if you play your cards right. When you optimize your website for voice search SEO, you’ll make it easier for mobile users and local customers to find your brand online. Most SEO experts are recommending that business owners add voice search optimizations to their marketing strategies. But why? And how can you get started? We’ll answer both of those questions below. Why Does Voice Search Matter? The way we search…

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