Subscribe: iTunes / Spotify Cognitive Load Multipliers are quantitative factors used to assess and measure the impact of various stressors on human performance, particularly in high-risk industries such as pharmaceutical manufacturing, healthcare, and aviation. These multipliers help identify conditions that increase cognitive burden, such as task complexity, time pressure, fatigue, interruptions, and environmental distractions, which can significantly raise the likelihood of human error. By applying cognitive load multipliers, organizations can systematically evaluate and mitigate risks, optimize workflows, and enhance overall reliability. Understanding these multipliers allows for the development of targeted strategies, such as improving procedural clarity, minimizing multitasking, and designing error-resistant systems to…
Author: Ginette Collazo
Subscribe: iTunes / Spotify We will explore the critical role of human factors in pharmaceutical manufacturing—how people, processes, and environments interact to influence safety, quality, and efficiency. We break down why human error remains one of the biggest challenges in highly regulated industries and how understanding cognitive load, attention management, and workplace design can significantly reduce mistakes.We discuss common sources of human error, including fatigue, procedural complexity, and automation bias, and how strategies like task rotation, cognitive-friendly designs, and real-time verification help maintain operator focus. We also examine how culture and leadership impact error reporting and prevention, shifting from a blame mindset to…
Subscribe: iTunes / Spotify In this episode of The Power of Why, I share an experiment I conducted on myself to build the habit of going to the gym. Using the Range of Outcomes model, I tested how outcomes and consistency could reshape my approach to fitness. Join me as I reveal what worked, what didn’t, and the psychological insights I uncovered along the way. This episode is a mix of personal experience and practical strategies to help you create sustainable habits, even when motivation is low. If you’re ready to rethink your approach to fitness, this is for you!To learn more, visit:…
Subscribe: iTunes / Spotify Not all mistakes are bad—some are downright hilarious and even revolutionary. In this episode, we explore some of the most amusing and unexpected errors in history. From NASA’s infamous Mars orbiter mishap to the sticky success of Post-it Notes and the accidental discovery of Viagra, we’ll share stories that prove mistakes can lead to innovation and unforgettable moments. Join us for a lighthearted journey through the world of errors that will leave you laughing and maybe even inspired!To learn more, visit: https://humanerrorsolutions.com/ Listen to more episodes on Mission Matters: https://missionmatters.com/author/ginette-collazo/
Subscribe: iTunes / Spotify In this episode, we explore how holidays and major events like Thanksgiving or the Super Bowl can impact human performance and increase the likelihood of errors. From fatigue and disrupted routines to emotional highs and residual effects of alcohol, we discuss the psychological and physical factors that affect concentration and decision-making. We also share practical advice for individuals and organizations to mitigate these risks and maintain high performance during post-holiday transitions.To learn more, visit: https://humanerrorsolutions.com/ Listen to more episodes on Mission Matters: https://missionmatters.com/author/ginette-collazo/
Subscribe: iTunes / Spotify We explore the fascinating contrasts between artificial intelligence (AI) and natural human intelligence. We examine how AI processes information, learns, and makes decisions compared to the complexity and adaptability of the human mind. Delving into the strengths and limitations of both, we discuss where human intuition, creativity, and emotional understanding still play essential roles. Join us as we uncover what each form of intelligence brings to the table and what the future may hold as they continue to evolve side by side.To learn more, visit: https://humanerrorsolutions.com/ Listen to more episodes on Mission Matters: https://missionmatters.com/author/ginette-collazo/
Subscribe: iTunes / Spotify Let’s explore how decision-making is affected by high-pressure environments, focusing on the cognitive impact of stress and the role of stress hormones like cortisol. We discuss common mistakes made under pressure, such as slips, omissions, and cognitive biases, and provide strategies for improving decision-making through training, simulations, mindfulness, and effective systems. By understanding how stress influences cognition, we highlight the importance of creating environments that reduce cognitive load to enhance performance and accuracy in critical situations.To learn more, visit: https://humanerrorsolutions.com/ Listen to more episodes on Mission Matters: https://missionmatters.com/author/ginette-collazo/
Subscribe: iTunes / Spotify In this episode, Dr. Ginette Collazo takes a deep dive into a recent incident where she missed a crucial meeting—an error that could have affected a significant contract for her organization. Join us as we walk through the full investigation, exploring the emotional reactions, communication breakdowns, and the series of decisions that led to the mistake. Using real-world human error analysis tools, Dr. Collazo unpacks the root causes, discusses the impact on business operations, and highlights the corrective and preventive actions taken to avoid future issues. Tune in for an honest, insightful look at the complexities of human error…
Subscribe: iTunes / Spotify In this episode, we explore a critical error involving a no-show at a key meeting and examine the background that led to the mistake. As part one of an ongoing investigation, we take a closer look at the factors behind the error, setting the stage for understanding what went wrong and identifying lessons to be learned for the future.To learn more, visit: https://humanerrorsolutions.com/ Listen to more episodes on Mission Matters: https://missionmatters.com/author/ginette-collazo/
Subscribe: iTunes / Spotify This discussion focuses on the challenges of knowledge-based decision-making in manufacturing, emphasizing how high cognitive load, unfamiliar situations, and mental strain can lead to human error. By examining real-world examples, we explore how excessive control, unrealistic monitoring, and complex mental tasks can overwhelm workers, reducing efficiency and increasing the likelihood of mistakes. We also discuss strategies to better manage these demands, improving overall performance and safety in the workplace.To learn more, visit: https://humanerrorsolutions.com/ Listen to more episodes on Mission Matters: https://missionmatters.com/author/ginette-collazo/
Subscribe: iTunes / Spotify In this episode, we explore the distinct dynamics of High Reliability Organizations (HROs) and industries regulated by Good Manufacturing Practices (GMP), such as pharmaceuticals and medical devices. We delve into how each sector prioritizes safety and reliability, the differences in regulatory oversight, operational procedures, and cultural approaches towards risk management. By comparing these sectors, we uncover unique strategies and cultural orientations that each adopts to navigate their specific challenges and enhance reliability. Join us as we unpack the crucial elements that define the operational success and safety standards in HROs and GMP-regulated industries.To learn more, visit: https://humanerrorsolutions.com/ Listen to…
Subscribe: iTunes / Spotify Explore the individual performance category within manufacturing, focusing on critical aspects of human error. We examine the categories of slips, mistakes, and violations, and their significant implications. Discover effective strategies for mitigating these errors and boosting overall efficiency in the manufacturing sector. To learn more, visit: https://humanerrorsolutions.com/ Listen to more episodes on Mission Matters: https://missionmatters.com/author/ginette-collazo/