Subscribe: iTunes / Spotify / Stitcher / RSS 1-800-Flowers is a company that has always embraced technology to grow, to transform and reinvent their business for over 45 years. In the 70’s they started with one flower shop and today they are a one-stop shop for a wide variety of gifting needs. In 2022, they are reinventing their business again by redefining conversational commerce using Aigo.ai – Chatbot with a Brain technology. They are now providing a Hyper-Personalized Gifting Concierge to delight millions of their customers by creating engaging experiences. Hear it from their Chief Technology Officer (CTO) Abi Sachdeva…
Author: Srini Pagidyala
Subscribe: iTunes / Spotify / Stitcher / RSS Technology Entrepreneur, Srini Pagidyala is the co-founder of Aigo.ai. He describes his technology platform as “Chatbot with a Brain.” This tech innovator will be launching a customer engagement podcast called Inside Innovator’s Mind. Pagidyala says, “We are bringing together the top 25 most innovative and bold leaders. These are the executives from most successful organizations in North America who are using technologies to create a level of engagement with their customers and employees that was just not possible before.” He firmly believes that organizations today are in the business of delivering an…